Your privacy in the context of the new AVG legislation

This page was last modified on 25-05-2018.

The EU General Data Protection Regulation (AVG) will become applicable on 25 May 2018 and will require, among other things, certain adjustments to the way in which organizations process personal data of persons within the EU. Soulsence has made the necessary adjustments to comply with this law.

For proper treatment it is necessary that I, as your treating therapist, submit a file. This is also a legal obligation imposed by the WGBO. Your file contains notes about your health status and details about the treatments.
The file also contains information that is necessary for your treatment, such as a referral by a general practitioner or medical specialist, after your explicit permission. Also in the case of requesting information from another healthcare provider, for example from the general practitioner, this is only possible after your explicit permission.

We do our best to ensure your privacy. This means, among other things, that we handle your personal and medical details with care and ensure that unauthorized persons do not have access to your details.

As your treating therapist, I have sole access to the data in your file. I have a legal confidentiality obligation (professional secrecy).

The data from your file can also be used for the following purposes:

• To inform other healthcare providers, for example when the therapy has been completed or when referring to another practitioner. This only happens with your explicit permission.
• For use for observation, during my absence.
• For anonymized use during peer evaluation.
• A small part of the data from your file is used for financial administration, so that I or my administrator can prepare an invoice.

If for any other reason I want to make use of your data, I will first inform you and explicitly request your permission. This data in the client file is retained for 15 years as required by the law on the treatment agreement.

Privacy on the healthcare bill
The health care bill that you receive contains the information requested by the health care insurer, so that you can declare this bill to your health care insurer.

• Your name, address, and place of residence;
• your date of birth;
• the date of treatment;
• a brief description of the treatment, such as “hypnotherapy treatment”;
• the cost of the consultation.

Use of our services

When you sign up for one of our services, we ask you to provide personal information. This data is used to perform the service. The data is stored on secure servers of Soulsence or those of a third party. We will not combine this data with other personal data that we have.

Communication

When you send e-mail or other messages to us, we may save those messages. Sometimes we ask you for your personal information that is relevant to the situation in question. This makes it possible to process your questions and answer your requests. The data is stored on secure servers of Soulsence or those of a third party. We will not combine this data with other personal data that we have.

Cookies

We collect data for research in order to gain a better understanding of our customers, so that we can tailor our services accordingly.

This website uses “cookies” (text files placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website can be transferred to Soulsence’s own secure servers or those of a third party. We use this information to keep track of how you use the website, to prepare reports on website activity and to offer other services related to website activity and internet use.

Purposes

We do not collect or use information for purposes other than the purposes described in this privacy policy unless we have obtained your permission in advance.

Third parties

The information will not be shared with third parties. In some cases the information can be shared internally. Our employees are obliged to respect the confidentiality of your data.

Changes

This privacy statement is tailored to the use of and the possibilities on this site. Any adjustments and / or changes to this site may lead to changes in this privacy statement. It is therefore advisable to consult this privacy statement regularly.

Choices for personal data

We offer all visitors the opportunity to view, change or delete all personal information that is currently provided to us.

Disable cookies

Most browsers are set by default to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, it is possible that some functions and services on our and other websites will not function correctly if cookies are disabled in your browser.

Questions and feedback

We regularly check whether we comply with this privacy policy. If you have any questions about this privacy policy, you can contact us:

Practice Soulsence
Kapelland 18
2264HX Leidschendam
Telephone 070 347 65 90
Mobile: 06 41 78 62 86
Email: info@www.soulsence.nl